Weeks after President William Ruto issued a gazette notice scrapping fees for national identification cards, Kenyans are still being charged for the crucial document. Many citizens have expressed frustration as government offices continue to demand payment despite the official directive.
In early March, President Ruto declared that first-time ID applications, replacements, and corrections would be free. The move aimed to ease access to essential identification documents and reduce financial strain.
However, reports from various parts of the country indicate that implementation has been slow, with some officials citing system delays and a lack of proper guidelines.
Similar complaints have emerged from Mombasa, Kisumu, and Nakuru, where applicants claim they are turned away unless they pay the required fees. Many have taken to social media to vent their frustration, urging the government to act swiftly.
Government spokesperson Isaac Mwaura acknowledged the ongoing issue, assuring Kenyans that measures were being put in place to enforce the directive.
He reiterated that no one should be charged for ID applications and encouraged citizens to report any officials still demanding payment.
As the government works to ensure compliance, Kenyans remain hopeful that the directive will be fully implemented. Until then, many continue to face unnecessary costs for services that should now be free.
By Kenyans