Anerlisa Muigai has every reason to smile after her water company Nero Company limited was nominated for the European Quality Award.
The objective of the EFQM Global Award is to recognize outstanding organizations worldwide, whether private, public or not-for-profit.
These organizations demonstrate an indisputable track record of success in turning strategy into action and the continuous improvement of their performance.
The EFQM Global Award is supported by one of the most challenging assessment processes.
To assess organizations and identify good practices, an international team of 4 to 8 experienced professionals, all trained in EFQM’s rigorous assessment process, spend one week on-site.
Anerlisa
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They review documents and interview individuals and teams to analyze how effectively the organization performs in the delivery of its strategic objectives.
The Assessors feedback report provides a wealth of value-adding input to help the organization improve at a strategic level.
The report is then presented to an independent Jury that decides the level of recognition for each applicant organization.
Throughout the process, the interaction with the assessment team enables an organization to gain expert insights to tackle its future challenges.
