A woman travelling on an Ena Coach bus in Nakuru was caught stealing a fellow passenger’s phone, sparking anger and chaos among passengers.
The incident unfolded after the bus crew reviewed CCTV footage, which allegedly showed the woman committing the theft despite initially denying the allegation.According to reports, the woman took the phone from another passenger but refused to admit wrongdoing.
After the crew checked the CCTV footage, her actions were confirmed, causing disbelief and frustration among fellow travellers.
Some passengers attempted to confront her physically, prompting a tense moment on the bus.
Video footage of the incident that later circulated on social media showed the woman remained defensive and showed no signs of remorse.
She reportedly told passengers that they should leave her alone and asked what was wrong with them, claiming that she had returned the phone.
Meanwhile, a voice in the background urged others not to hit her, reminding them that she was a woman.Despite her protests, some angry passengers demanded that she be dropped off in Nakuru, saying they no longer felt their belongings were safe with her on the bus.
One passenger reportedly commented that no one would want to sit with her or allow her on another vehicle because she could steal other things.
The bus crew intervened, pulling her back inside and attempting to calm the situation.
The viral video has sparked debate online, with netizens discussing alleged double standards in how male and female suspects are treated in similar situations.
Many questioned the safety measures on public transport and called for stricter oversight to prevent theft on buses.
This incident highlights rising concerns over passenger safety on Kenyan buses and the need for effective monitoring and rapid response by transport operators.