Bus Car company had been forced to offer an apology today after one of their customers complained of their seat being changed. The apology letter starts by stating that they apologise for an incident that happened to one of their client by the name Zamzam. They note that the client had her seat changed prior to her day of travel to a different seat much to her dismay. The incident happened yesterday as the lady was travelling with one of their buses. The bus company in their apology promises that they will do their best to correct the situation as soon as possible and ensure it doesn’t happen again.
The apology further reads that they strive to give their customer’s equal and best service when it comes to transportation. That they don’t give any special treatment to any clientele. Further, the company ends by offering Zamzam a free ticket to her destination of choice at her own convenient time.
by: WillyKim